Frequently asked questions

What are the key features of the Fitwise Smart Water Bottle?

The Fitwise Smart Water Bottle is designed to make hydration smarter and easier. Key features include:

  • Syncs with the our app to set personalized water goals.
  • Sends alerts to keep you drinking throughout the day.
  • Tracks daily, weekly, and monthly water intake.
  • Shows real-time water temperature on the lid.
  • Keeps drinks hot or cold all day.
  • Safe to use in various settings.
  • Easy and convenient recharging.
  • Lasts up to a week on a single charge.

How do I set up and pair my Fitwise Smart Water Bottle?


1. Download the App: Install “Tuya Smart” or “Smart Life.”

2. Create/Login Account: Sign up or log in.

3. Power On the Bottle.

4. Add Device: Tap "+" in the app.

5. Enter Pairing Mode: Look for a blinking light.

6. Select Device Type: Choose “Smart Bottle.”

7. Connect to Wi-Fi: Use 2.4 GHz only.

8. Finish Setup: App will auto-pair. Customize name if desired.

Trouble pairing the bottle?

Try these steps:

- Charge the Bottle and make sure it’s on.

- Use 2.4 GHz Wi-Fi (not 5G).

- Confirm Pairing Mode (blinking light).

- Stay Close to your phone/router.

- Check Router Settings:

- Enable 2.4 GHz band

- Avoid special characters in Wi-Fi name

- Disable MAC filtering if needed

- Reset the Bottle and try pairing again if issues persist.

How to charge/How long does the battery life last?

  • Battery lasts up to 1 week with active use
  • Magnetic charger is included that attaches to the top of the bottle

    Full charge time: About 1.5 hours.

Is the Fitwise Smart Water Bottle dishwasher safe?

Bottle body: Yes, you can wash it in the top rack of your dishwasher—but remove the smart lid and any electronic parts first.

Smart lid/electronics: Hand-wash only! Dishwasher heat and detergents can damage sensors, seals, or displays.
smartbottle.us

Pro tip: Run on a gentle or eco cycle with no heated dry, just to be safe.

Can I use the Fitwise Smart Water Bottle with other liquids besides water?

The Fitwise Smart Water Bottle is designed primarily for water. While it can technically hold other beverages (like tea or electrolyte drinks), we recommend the following:

✅ Okay to use: Plain water, cold hot/cold tea, coffee, etc.

❌ Avoid: Carbonated drinks, milk, or thick liquids—they can damage sensors or interfere with tracking accuracy.

For best performance and longevity, water is ideal. Always rinse thoroughly after using anything other than water.

Need more help?

Check your instruction manual included in your package. For direct support, reach out to Fitwise customer service anytime at hello@fitwiselife.com